Terms of Service

1. Introduction and Acceptance of Terms

Welcome to Apache pizza ("we," "us," "our," or the "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Apache pizza, governing your access to and use of our website (apachepizza.live), mobile applications, food ordering services, delivery services, and all related services (collectively, the "Services").

By accessing, browsing, or using our Services, including placing orders for food products, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Services.

Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when creating an account
• Comply with all applicable laws and regulations
• Not be prohibited from using our Services under applicable law

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any security breach.

Updates to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Apache pizza, a food service business located at 23 Anglesea St, Temple Bar, Dublin, D02 HY02, Ireland
• "User," "you," or "your" refers to any individual or entity accessing or using our Services
• "Services" means our website, mobile applications, food ordering platform, delivery services, and all related services
• "Content" means all text, graphics, images, music, software, audio, video, information, and other materials available through our Services
• "Website" refers to apachepizza.live and all associated subdomains
• "Order" means a request to purchase food products through our Services
• "Delivery Area" means the geographical regions where we provide delivery services
• "Account" means the user profile created when registering for our Services

3. Use of Services

3.1 Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for the following permitted purposes:

• Personal, non-commercial use for ordering food products
• Browsing our menu and restaurant information
• Creating and managing your user account
• Communicating with our customer service team
• Participating in promotional activities when eligible

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited purposes:

• Any illegal, unlawful, or fraudulent activities
• Violating any applicable laws, regulations, or third-party rights
• Transmitting harmful, offensive, or inappropriate content
• Attempting to gain unauthorized access to our systems or networks
• Interfering with or disrupting the operation of our Services
• Using automated systems (bots, spiders, scrapers) without permission
• Copying, reproducing, or distributing our proprietary content
• Impersonating others or providing false information
• Sending spam, unsolicited communications, or promotional materials
• Reverse engineering or attempting to extract source code
• Commercial use without explicit written permission
• Creating multiple accounts for fraudulent purposes

4. User Accounts

Registration Requirements

To place orders and access certain features, you must create an account by providing accurate and complete information, including:

• Valid email address
• Secure password meeting our requirements
• Accurate delivery address information
• Valid phone number for delivery coordination
• Payment method information

Account Security

You are solely responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Keeping your account information current and accurate
• Logging out of your account when using shared devices

One Account Per Person

Each person may maintain only one account. Creating multiple accounts to circumvent restrictions or take advantage of promotions is prohibited and may result in account termination.

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspicious activity, or for any other reason at our sole discretion. You may also delete your account at any time by contacting customer service.

5. Products and Services

Food Products and Menu Items

We strive to provide accurate descriptions, prices, and availability information for all menu items. However:

• Product descriptions and images are for illustration purposes
• Actual products may vary slightly from descriptions or images
• We reserve the right to modify menu items, prices, and availability
• Seasonal items may have limited availability
• Nutritional information is approximate and may vary

Allergen Information

Pricing and Availability

All prices are in Euros (EUR) and include applicable taxes. We reserve the right to:

• Change prices without prior notice
• Correct pricing errors even after order confirmation
• Discontinue menu items at any time
• Apply minimum order requirements for delivery
• Charge delivery fees based on location and order value

Order Process and Acceptance

When you place an order:

1. You submit an offer to purchase our products
2. We send an order confirmation email
3. We reserve the right to accept or decline any order
4. Order acceptance occurs when we begin preparation
5. We may contact you to verify large or unusual orders

Order Cancellation and Modification

Order cancellations and modifications are subject to the following policies:

• Orders may be cancelled within 5 minutes of placement
• Modifications may not be possible once preparation begins
• Cancellation after preparation begins may incur charges
• We reserve the right to cancel orders for any reason
• Refunds for cancelled orders are processed according to our Refund Policy

Delivery Terms

Our delivery service operates under the following terms:

• Delivery is available within designated zones only
• Delivery times are estimates and may vary due to weather, traffic, or order volume
• Minimum order amounts may apply for delivery
• Delivery fees vary by location and are displayed at checkout
• You must be available to receive delivery at the specified address
• Valid identification may be required for certain orders
• We reserve the right to refuse delivery to unsafe locations

Food Quality and Temperature

We maintain strict food safety standards and ensure proper temperature control during preparation and delivery. However, food quality may be affected by delivery time and environmental conditions beyond our control.

6. Intellectual Property Rights

Our Ownership Rights

All content and materials available through our Services, including but not limited to text, graphics, logos, images, software, and compilation of content (collectively, "Company Content"), are the exclusive property of Apache pizza or our licensors and are protected by copyright, trademark, and other intellectual property laws.

The Apache pizza name, logo, and all related trademarks, service marks, and trade names are our exclusive property or the property of our affiliates or licensors.

Limited License to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view Company Content solely for your personal, non-commercial use in connection with ordering food products.

User Content License

When you submit content through our Services (including reviews, comments, photos, or feedback), you grant us a worldwide, royalty-free, non-exclusive, transferable, sublicensable license to use, copy, modify, distribute, publish, and display such content for business purposes, including marketing and promotional activities.

Restrictions on Use

You may not:

• Copy, reproduce, or distribute any Company Content without permission
• Modify, adapt, or create derivative works from our content
• Use our trademarks or logos without written consent
• Remove or alter copyright or proprietary notices
• Use our content for commercial purposes without authorization

Copyright Infringement Reporting

If you believe any content on our Services infringes your copyright, please contact us at [email protected] with detailed information about the alleged infringement.

7. User-Generated Content

Your Responsibility for Content

You are solely responsible for any content you submit through our Services, including reviews, comments, photos, and feedback. You represent and warrant that your content:

• Is accurate and truthful
• Does not violate any laws or third-party rights
• Does not contain harmful, offensive, or inappropriate material
• Does not infringe intellectual property rights
• Does not contain personal information of others without consent

Content Standards

All user content must comply with our community standards. Prohibited content includes:

• Discriminatory, hateful, or offensive language
• False or misleading information about our products or services
• Personal attacks against staff or other customers
• Spam, promotional content, or commercial solicitations
• Content that violates privacy or publicity rights
• Illegal or harmful content

Content Moderation

We reserve the right to:

• Review, monitor, or remove any user content
• Reject content that violates these Terms
• Take action against users who repeatedly violate content standards
• Use automated systems to detect and prevent inappropriate content

No Endorsement

User content does not represent our views or opinions. We do not endorse or guarantee the accuracy of any user-generated content.

8. Disclaimers and Warranties

Service Availability

Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

No Warranties

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation
• Security of data transmission

Third-Party Content

Our Services may include links to third-party websites or content. We are not responsible for the accuracy, content, or practices of third parties.

Professional Advice Disclaimer

Information provided through our Services is for general purposes only and should not be considered professional nutritional, medical, or dietary advice. Consult with qualified professionals for specific dietary needs or health concerns.

9. Limitation of Liability

Maximum Liability

To the maximum extent permitted by law, our total liability to you for any damages arising from your use of our Services shall not exceed the amount you paid to us for products or services in the six (6) months preceding the claim.

Excluded Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or downtime
• Personal injury or property damage (except as required by law)
• Emotional distress or mental anguish
• Third-party claims or demands

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, strikes, or technical failures.

Jurisdictional Variations

Some jurisdictions do not allow certain liability limitations. In such jurisdictions, our liability is limited to the greatest extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Apache pizza, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any law or third-party rights
• Content you submit through our Services
• Your negligent or wrongful conduct
• Any dispute between you and other users

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party services.

Your interactions with third-party services are governed by their respective terms and policies. We encourage you to review the terms and privacy policies of any third-party services you access.

We do not endorse or recommend any third-party products, services, or content that may be accessible through our Services.

12. Termination

Termination by Company

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive behavior toward staff or other users
• Extended periods of inactivity
• Technical or security reasons

Termination by User

You may terminate your account at any time by contacting our customer service team or using account deletion features in our Services.

Effect of Termination

Upon termination:

• Your right to access our Services ceases immediately
• We may delete your account and associated data
• Outstanding orders and payments remain binding
• Certain provisions of these Terms survive termination

Survival

The following provisions survive termination of your account: intellectual property rights, disclaimers, limitation of liability, indemnification, and governing law.

13. Governing Law and Dispute Resolution

Applicable Law

These Terms are governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles. Any dispute arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Dublin, Ireland.

Dispute Resolution Process

Before initiating formal legal proceedings, we encourage you to contact us directly to resolve any disputes. We are committed to working with you to find a fair and reasonable solution.

If informal resolution is not possible, disputes shall be resolved through the Irish court system in Dublin, Ireland.

Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or similar collective proceedings.

Time Limitation

Any claim arising from your use of our Services must be brought within one (1) year after the cause of action accrues, or such claim shall be permanently barred.

14. Changes to These Terms

Right to Modify

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Modifications may be necessary due to changes in law, business practices, or service features.

Notification of Changes

We will provide notice of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices in our Services
• Updating the "Last Modified" date at the top of these Terms

Acceptance of Changes

Your continued use of our Services after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree to the modifications, you must discontinue use of our Services.

Review Responsibility

It is your responsibility to review these Terms periodically to stay informed of any changes. We recommend checking these Terms each time you use our Services.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and Apache pizza regarding your use of our Services.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

Assignment

We may assign or transfer our rights and obligations under these Terms without your consent. You may not assign your rights or obligations under these Terms without our prior written consent.

Force Majeure

Neither party shall be liable for any failure to perform due to causes beyond their reasonable control, including natural disasters, government actions, labor disputes, or technical failures.

Headings

Section headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

Language

These Terms are written in English. Any translation is provided for convenience only, and the English version shall control in case of conflicts.

16. Contact Information